If a fee was charged for the XR Academy services for a period of 60 days or less as from the date of the acceptance of and subscription you have right of withdrawal, without the need to provide a reason and without incurring any penalty.
To exercise your right of withdrawal, you must notify the customer care of your decision through an unambiguous statement
Email sent at the following address: [email protected]
You must specify in your request the following in order to allow the treatment of:
Complete contact details (first name and surname, mobile number, e-mail address);
The name of the service name you subscribed
The payment method used;
An acknowledgment of receipt is sent by email when we receive your request for withdrawal.
XR Academy is a subscription-based platform that provides access to an extensive library of virtual reality (VR) games and immersive videos. It allows users to experience interactive VR content across multiple genres, including action, adventure, puzzle, and more.
With your XR Academy subscription, you gain access to a diverse selection of VR games and videos. You can explore new VR worlds, enjoy uninterrupted gameplay, and access exclusive content added regularly to enhance your virtual experience.
You subscribed to XR Academy either by entering a PIN/password provided during sign-up, or by following the subscription process through your mobile device. Your subscription fee is charged to your mobile bill via your carrier.
Yes, XR Academy operates on a subscription model with a recurring fee. The subscription cost is billed directly through your mobile carrier and is renewed automatically unless you choose to cancel.
XR Academy supports a range of VR headsets, PCs, and mobile devices that are compatible with virtual reality technology. This allows you to enjoy the VR experience across multiple devices wherever you are.
You can reach customer support by visiting the 'Contact Us' page on the XR Academy platform. Alternatively, you can send an email to the provided customer support email address or use the available contact form for any inquiries or issues related to your subscription.